How to describe customer service on a resume

Posted by Sydney Professional Resume Writers on 21 Sep 2024

When seeking a customer service job, it’s important to emphasize your relevant experiences and abilities in your resume. A well-written resume will make a big difference in getting the job you’ve always wanted. Here at Sydney Professional Resume Writers, we specialize in offering resume writing services to make you stand out from your competition. In this article, we will go over tips on how to write about the quality of service you provide on your resume.

  1. Use action verbs in discussing your customer service experience you should use action verbs like "assisted," "resolved," or "responded." These verbs prove that you have actively been involved in customer service and achieved outcomes.
  2. Make sure to include specific job duties and responsibilities. Be precise when describing your customer service experience. Instead of saying "worked in customer service," mention that you "managed a team of customers service agents and handled customer complaints."
  3. Offer metrics: Include relevant metrics like customer satisfaction levels to show your impact. For instance, "increased customer satisfaction by 15% using efficient method of problem-solving."
  4. Tailor your resume: Tailor your resume to match the customer service position you’re applying for. Highlight the abilities and experience that are most relevant to the job.
  5. Check your resume for errors and seek help from a professional Make sure you proofread your resume prior to uploading it to ensure there are no errors. If you require help you can seek help from a professional by contacting Sydney Professional Resume Writers.

By following these tips follow these suggestions to create an effective customer service resume that effectively highlights your relevant work experience and capabilities. Be sure to make your resume specific to the job you’re applying for , and check it for errors before submitting it. Sydney Professional Resume Writers can also assist with the creation of a strong resume that displays your capabilities and work experience.

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How to describe customer service on a Resume

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