How to Describe Customer Service on a resume

Posted by Sydney Professional Resume Writers on 8 Sep 2025

When seeking a customer service job, it’s essential to list your relevant knowledge and experience in your resume. A professionally written resume can make the difference in getting the job you want. In Sydney Professional Resume Writers, we specialize in providing resume writing services to assist you in standing out your competitors. In this post, we’ll provide tips on how to present the level of customer service in your resume.

  1. Use action verbs: When discussing your customer service experience using action verbs, such as "assisted," "resolved," or "responded." These verbs suggest that you’ve been actively involved in customer service work and have seen results.
  2. Include specific job duties and responsibilities: Be precise in describing your customer service experience. Instead of simply saying "worked in customer service,"" say "managed an entire team of customer service representatives and handled complaints from customers."
  3. Provide metrics: Include relevant indicators such as satisfaction rates to demonstrate your contribution. For example, "increased customer satisfaction by 15% through effective strategies for solving problems."
  4. Create a custom resume by tailoring your resume to the specific customer service position that you’re applying for. Highlight your skills and experiences which are relevant to the job.
  5. Ask for professional help and proofread: Proofread your resume before submitting it to ensure that the resume is error-free. If you require assistance look into professional help at Sydney Professional Resume Writers.

Following these steps follow these suggestions to create an effective customer service resume that effectively highlights your relevant experiences and abilities. Make sure you customize your resume for the specific job you’re applying for , and be sure to proofread your resume prior to submitting it. Sydney Professional Resume Writers can also assist you in creating a successful resume that highlights your abilities and expertise.

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