How do you describe customer service on a resume

Posted by Sydney Professional Resume Writers on 19 Jan 2025

When seeking a customer service position, you must be sure to highlight your relevant expertise and experiences on your resume. A professionally written resume can make a big difference in getting the job you’re looking for. Here at Sydney Professional Resume Writers, we specialize in offering professional resume writing services to help you stand out from your competition. In this article, we’ll give you tips on how to describe customer service in a resume.

  1. Utilize action verbs: When discussing your customer service experience include action verbs like "assisted," "resolved," or "responded." These verbs indicate how you’ve actively engaged in your customer service activities and achieved outcomes.
  2. Include specific job duties and responsibilities: Be specific in your description of your customer service experience. Instead of simply saying "worked in customer service,"" say "managed a team of customers service reps and handled customer complaints."
  3. Incorporate relevant metrics such as customer satisfaction rates to prove the effect of your efforts. For instance, "increased customer satisfaction by 15% by using effective problem-solving techniques."
  4. Create a custom resume by tailoring your resume according to the job you’re applying for. Highlight the skills and experience which are most relevant for the position.
  5. Check your resume for errors and seek help from a professional Make sure you proofread your resume prior to sending it out to ensure there are no errors. If you require help take advice from a professional at Sydney Professional Resume Writers.

With these suggestions follow these suggestions to create a resume for customer service that effectively showcases your relevant experience and skills. Be sure to make your resume specific to the specific position you’re applying to and to proofread it before submitting it. Sydney Professional Resume Writers can also assist in creating a professional resume that showcases your talents and experiences.

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